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Easy Returns, Hassle-Free Refunds
We want you to love your KitchenGlora purchases, but if for any reason you’re not satisfied, our return and refund policy ensures a simple and stress-free process.
Return Eligibility
- Timeframe: Returns are accepted within 30 days of purchase.
- Condition: Items must be unused, in their original condition, and in the original packaging.
- Return Shipping: The cost of return shipping is covered by the buyer.
Refund Process
Once we receive your returned item, we’ll inspect it to ensure it meets the return conditions. If everything is in order, we’ll process your refund to the original payment method, typically within 5-7 business days.
However, please note that if the product is incorrect, damaged, or not in proper condition (e.g., missing parts or showing signs of use), we will not process a refund. We ask that you carefully check the product upon arrival and contact us immediately if there are any issues.
Exchanges
If your item is damaged or defective, we are happy to assist with an exchange. Just contact us within the return period, and we’ll help you get a replacement.
Late or Missing Refunds
If you haven’t received your refund yet, first check your bank account and contact your credit card company, as it may take some time before the refund is officially posted. If you still haven’t received it, feel free to get in touch with us, and we’ll assist you further.
