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Frequently Asked Questions
Can I change or cancel my order after it’s been placed?
If you need to make changes to your order, please contact us as soon as possible. We can cancel or adjust orders before they’re shipped, but once an order is processed and shipped, we may not be able to make changes.
How Can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track the status of your order through our delivery partner’s website.
How can I contact customer support?
If you have any questions or need assistance, you can reach out to our customer support team via email at support@kitchenglora.com. We're here to help!
How do I know if a product is in stock?
Availability information is listed on each product page. If an item is out of stock, you can sign up for email notifications to be alerted when it’s back in stock.
What is your return policy?
We offer a straightforward return policy for items that are unused and in original condition. Returns must be made within 30 days of purchase. Please refer to our Returns & Exchanges page for detailed instructions.